Tracking At-A-Glance® (TAAG) is a web-based case management and performance tracking tool used by public housing authorities, disaster relief organizations, non-profit and social service agencies and workforce development service providers. TAAG is designed to track your caseload from recruitment through program completion and beyond. We take pride in knowing that our user-friendly and intuitive software automates the case management process which enables you to spend more time providing services to your clients, instead of being burdened with time-consuming paperwork.

Tracking At-A-Glance® provides measurable results for board members and funding streams, thus showing a positive return on investment. Multiple reporting tools can be used to analyze outcomes, evaluate program effectiveness, determine best practices, and improve services. This becomes important when applying for new or renewed funding, as organizations are frequently required to demonstrate the results they have previously achieved.

Tracking At-A-Glance® can serve as a useful case management training tool in addition to a comprehensive data collection system. It is highly customizable and allows administrators to modify drop-down lists without the need for special programming. Report generation is easy in TAAG due to our robust internal reporting mechanism and third party software is not necessary.

All of our client sites are constantly updated to include the latest and greatest version of our standard Tracking At-A-Glance® package, which is quite comprehensive. Additional modules include: Budget, Grants, Homeownership, HOPE VI, Choice Neighborhoods, Immigration, Interface, Management Reports, Money Management, Relocation, Surveys and Health.

Key Features

• Cross Browser Compatibility – A web-based solution that runs on the most popular Internet browsers: Internet Explorer, Chrome, Firefox, Safari and Opera
• Mobile Devices – Accessible on iOS and Android mobile devices and tablets
• Reporting – TAAG is equipped with a robust internal reporting system that does not require third party software. Each screen within TAAG is searchable, reportable, and exportable to Microsoft Word, Excel, and Access, which allows users to run ad hoc reports on any data stored in TAAG with just the few clicks of a mouse. The parameters in these ad hoc reports can be saved using our ‘Save Search’ functionality if you desire to run the same report at a later date. The Grant Module in TAAG allows users to track specific measures and outcomes for any program. It features reports that are automatically generated and dynamically updated each time a countable activity (referral, interim goal accomplished, work history entry) is documented in the system. The reports compare actual outcomes to projected goals and display the percentage. TAAG is also equipped with a host of other custom reports including the Family Self-Sufficiency Logic Model Report which tracks the services/activities established by HUD for the Housing Choice Voucher and Public Housing FSS Program. Users may define their own report in the Custom Reports area by combining multiple parameters across different areas into a single report. TAAG’s Management Reports also provides users with statistical analyses and correlations across several categories such as primary demographics, employment, and referrals.