About Us

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Designing Success is a woman-owned, small business and was incorporated in 1996. We are the proud creator and marketer of Tracking At-A-Glance® (TAAG) case management and performance tracking software. Originally designed as a web-based, student-tracking solution, Tracking At-A-Glance® has evolved into a comprehensive, robust and dynamic data management tool serving the needs of government agencies, public housing authorities, non-profit and social service organizations, and disaster relief agencies throughout the United States.

Designing Success has a proven track record. We are known for our quick turnaround time and exemplary customer service. A new client with a standard TAAG installation can be up and running within 48 hours of contract execution. In fact, Designing Success created a customized, fully operational Tracking At-A-Glance® database for the Disaster Housing Assistance Program (DHAP-Katrina) in just under 30 days. That TAAG site was accessed by over 2,500 users in 352 public housing authorities and dozens of other government and social service agencies around the country.

The Designing Success team is our most valuable asset. Our collective dedication and commitment to ensuring overall product quality, and providing outstanding customer service (before and after every sale), has driven the success of Tracking At-A-Glance® and our company, in general. We are passionate about supporting the ongoing efforts of the agencies we serve, and take pride in the product we represent, knowing it makes a positive difference in the lives of our "family" of clients and the people they serve.

Cheryl and Samuel Wachtel are the co-founders and principals of Designing Success. They have extensive hands-on experience serving the under and unemployed and working with the economically-disadvantaged. Sam and Cheryl owned and operated four state-licensed vocational schools in Miami-Dade County, Florida where job training and placement services were provided to welfare recipients, dislocated workers and others seeking employment in high demand occupations. Tracking At-A-Glance® was initially created for internal use to allow for accurate reporting to their schools' funding streams. Realizing TAAG's value, one of the funders requested pricing to license Tracking At-A-Glance® for all its programs. The rest is history!

Download Designing Success' Capability Statement

Our Business Hours

We are here to serve you during the following business hours: 

Monday to Friday: 8am to 6pm
Saturday and Sunday: Closed

Technical Support is available 24/7/365 at:ds@designingsuccess.us

Our Location

1350 E. Newport Center Drive
Suite 210-108
Deerfield Beach, FL 33442

Office: (954) 457-3330

Fax: (954) 456-6700

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